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Privacy Policy
Effective Date: March 19, 2026
Welcome to Spark Haus, referred to in this Privacy Policy as “Company,” “we,” “our,” or “us.” We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, request a quote, book a cleaning, contact us, or interact with us by email, phone, SMS, or other messaging services.
1. Information We Collect
1.1 Personal Information
We may collect personal information that you voluntarily provide to us when you fill out a contact form, request a quote, book a cleaning, call us, email us, or otherwise communicate with us. This information may include your first name, last name, email address, phone number, street address, apartment or suite information, city, state, zip code, service details, preferred appointment date and time, and any notes or additional information you choose to provide.
1.2 Usage Data
We may automatically collect certain information when you visit our Site. This may include your IP address, browser type, device type, operating system, referring URLs, pages viewed, access times, and general usage information. We collect this information to help us understand how visitors use our Site and to improve performance, security, and user experience.
1.3 Communications Data
If you contact us by phone, SMS, email, or through our website forms, we may keep records of those communications, including your contact information, the date and time of the communication, and the content of your inquiry or request.
2. How We Use Your Information
We may use the information we collect to:
To provide, operate, and improve our website and services
To respond to inquiries and provide quotes
To schedule, confirm, and manage cleaning appointments
To communicate with you about your requested services
To send service related notices, reminders, updates, and customer support messages
To send marketing or promotional communications where permitted by law and where you have provided consent
To personalize your experience on our Site
To maintain business records and internal administration
To protect against fraud, misuse, and unauthorized activity
To comply with legal obligations and enforce our policies
3. Email, Phone, and SMS Communications
3.1 Consent to Receive Messages
By providing your phone number or email address and submitting a form through our Site or otherwise contacting us, you consent to receive communications from us related to your quote request, booking, service appointment, customer support, and other service related matters. Where legally required, we will obtain your consent before sending marketing or promotional text messages or emails.
3.2 SMS Messaging
If you opt in to receive SMS messages from us, you agree to receive text messages related to scheduling, appointment reminders, service updates, follow up communications, and, where permitted, promotional offers. Message and data rates may apply depending on your mobile carrier and plan.
3.3 Opting Out
You may opt out of marketing emails at any time by using the unsubscribe link in the email or by contacting us directly. You may opt out of SMS messages at any time by replying STOP to any text message. After you opt out, we may still send you non marketing messages related to active appointments, transactions, or customer service.
3.4 SMS Disclosure
SMS consent is not shared with third parties or affiliates for their own marketing purposes.
4. How We Share Your Information
We do not sell or rent your personal information. We may share your information only in the following circumstances:
4.1 Service Providers
We may share your information with trusted third party service providers that help us operate our business and website, such as website hosting providers, booking and form providers, email platforms, phone and messaging service providers, customer support tools, analytics providers, and payment processors.
4.2 Legal Compliance and Protection
We may disclose your information when required to do so by law or when we believe disclosure is necessary to protect our rights, respond to legal process, investigate fraud, enforce our terms, or protect the safety of our users, customers, or others.
4.3 Business Transfers
In the event of a merger, sale, financing, acquisition, or transfer of all or part of our business or assets, your information may be transferred as part of that transaction, subject to applicable law.
5. Cookies and Tracking Technologies
We may use cookies and similar technologies to improve Site functionality, analyze traffic, remember preferences, and better understand how visitors interact with our Site. You can usually control cookies through your browser settings, although disabling cookies may affect certain features of the Site.
6. Data Security
We use reasonable administrative, technical, and physical safeguards to help protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the internet and no method of electronic storage is completely secure, and we cannot guarantee absolute security.
7. Data Retention
We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including to provide services, maintain business records, resolve disputes, enforce agreements, and comply with legal obligations.
8. Children’s Privacy
Our Site and services are not directed to children under the age of 13, and we do not knowingly collect personal information from children under 13. If we learn that we have collected personal information from a child under 13 without appropriate consent, we will delete that information in accordance with applicable law.
9. Your Choices and Rights
Depending on where you live, you may have rights regarding the personal information we hold about you, including the right to request access to, correction of, or deletion of your information, subject to applicable law. To make a request, please contact us using the contact details below.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. When we do, we will post the updated version on this page and update the effective date above. Your continued use of the Site after any changes become effective constitutes your acceptance of the revised Privacy Policy.
11. Contact Us
If you have questions about this Privacy Policy or would like to contact us about your personal information, please reach out to:
Spark Haus
Email: admin@sparkhausclean.com
Phone: (346) 590 5457
Address: 901 Farnam St Omaha NE, 68102